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Layoffs vs. terminationsThe spike in PIPs coincided with 27,000 layoffs that Amazon announced between November 2022 and March 2023. "Managers, however, do not engage in performance management work eagerly. "To suggest we use our performance management process to drive any other outcome, such as reducing our employee base, is wrong," Callahan added in a statement. PIPs and quiet firingSome Amazon employees previously told BI that the company had put more people on PIPs as part of what they perceived as the quiet-firing push. Amazon had roughly 400,000 total corporate employees in that period, according to another internal document obtained by BI.
Persons: They're, aren't, Margaret Callahan, Callahan, Erik Gordon, David Ryder, cumulatively, Peter Cappelli, Cappelli, Amazon's, couldn't, Eugene Kim, Peter Capelli Organizations: Amazon, Business, Experience, Technology, BI, University of Michigan, Pivot Employees, University of Pennsylvania, Wharton's Center, Human Resources
Executives at the online furniture retailer Wayfair told its staff in January that remote workers were likelier to be hit in its latest round of job cuts. Add in long-term trends, like the decline in loyalty between employers and employees , and it's no wonder remote workers feel anxious about cuts. “It’s not too surprising,” Peter Cappelli, a management professor at the Wharton School who has never been a big fan of remote work, said. “That is something remote workers should be thinking about as they’re engaging with supervisors,” she said. Remote workers aren’t doomed to the unemployment line, but they may want to try a little extra to get noticed.
Persons: Wayfair, , Dell, Goldman Sachs, “ It’s, ” Peter Cappelli, , Nick Bloom, ” Bloom, Emily Dickens, ” Prithwiraj Choudhury, ” Joseph Fuller, pang, Emily Stewart Organizations: IBM, Reuters, Google, Wharton School, Stanford, Society for Human Resource Management, Harvard Business School, Employers, Workers, “ Workers, Staff, Business
The Tesla (TSLA.O) CEO told advertisers who have fled his social media platform X over antisemitic content to "Go fuck yourself!" Several business communications analysts said they couldn't remember a similar case of an executive publicly cursing at their customers. Musk, Tesla and X did not respond to requests for comment. Musk apologized for it and then cursed and dismissed the concerns of the advertisers fleeing the platform. Cappelli said Musk wishes to see himself as a rock star, not a business leader who needs to take account of many constituencies.
Persons: Elon Musk, Porte, Gonzalo Fuentes, It's, Andy Challenger, Challenger, Michael O'Leary, Jim Hagedorn, Sam Zell, Musk, Yehuda Baruch, Baruch, Peter Cappelli, Cappelli, Ross Kerber, Lisa Shumaker Organizations: SpaceX, Tesla, Twitter, Viva Technology, Porte de, REUTERS, Ryanair, Boeing, Scotts Miracle, University of Southampton, University of Pennsylvania's Wharton School, Thomson Locations: Paris, France
The boss is back in charge
  + stars: | 2023-09-17 | by ( Beatrice Nolan | Sarah Jackson | ) www.businessinsider.com   time to read: +7 min
After a brief transition of power to workers, it feels like bosses are back in charge. Between the rise of AI, return-to-office mandates, and layoffs — employee anxiety is high. Between the rise of job-threatening AI, strict return-to-office mandates, and sweeping layoffs, it feels like bosses are clawing back what little remains of employees' power . The economic trend began in early 2021 in the wake of the pandemic and saw millions of workers quit their jobs . AdvertisementAdvertisementThe charge is largely being led by Big Tech and banks, with varying degrees of severity and pushback.
Persons: didn't, Peter Cappelli, Cappelli, Erin Kelly, Stanford, Nick Bloom, they're, Raj Choudhury, OpenAI's ChatGPT Organizations: Service, Companies, Wharton Business School, MIT Sloan, Big Tech, Amazon, Web Services, Harvard Business School, Octopus Energy Locations: Wall, Silicon
Local businesses on Maui say they're suffering as tourism falls following deadly wildfires. Coconut's Fish Cafe owner Michael Phillips told Insider that "Maui is in mourning" following the devastating wildfires that have killed at least 114 people and left thousands homeless. He said "tourists have to start coming back soon" before the local economy suffered long-term harm. The business owner said he'd already had to close one restaurant and make layoffs as it was losing $5,000 a day. "We ask that they shop at local small businesses and eat at local restaurants," she said.
Persons: Michael Phillips, Phillips, he'd, We've, YUKI IWAMURA, Tara Lee Murphy Organizations: Service, Getty, Panna, Aloha Locations: Maui, Wall, Silicon, Hawaii, Lahaina, AFP, Wailea
Don’t Blame the Accounting Rule for the Manager’s Error
  + stars: | 2023-08-18 | by ( ) www.wsj.com   time to read: 1 min
Peter Cappelli’s argument in “How a Common Accounting Rule Leads to More Layoffs and Less Job Training” (Journal Report, July 31) is like the argument that a hammer is the cause of bad construction. Accounting is a tool used to communicate some relatively reliable and objective information to aid in decision-making, such as allocating capital. If management chooses to misuse the tool and underinvest in employees to boost current accounting earnings at the expense of future accounting earnings, then perhaps the problem lies with management. Like a hammer, accounting rules don’t think, and like a good carpenter, good managers do.
Persons: Peter Cappelli’s
2 in 3 surveyed investors feel companies with unlimited vacation could beat the S&P 500. Unlimited time off may make little difference to the leave days taken by employees. Of those surveyed, 65% of professional investors and 57% of retail investors believed unlimited vacation companies could outperform the S&P 500's performance. However, only 18%, or less than 1 in 5, believe the trend of unlimited vacation time is likely to take off. In 2022, Glassdoor reported a 75% increase in mentions of "unlimited" leave policies in employee reviews since the pandemic's onset.
Persons: Glassdoor, Wharton, Peter Cappelli Organizations: Service, Bloomberg, Netflix, Microsoft, Society for Human Resource Management, Employees, Fast Company Locations: Wall, Silicon
The AI boom is screwing over Gen Z
  + stars: | 2023-07-17 | by ( Ed Zitron | ) www.businessinsider.com   time to read: +13 min
Now, with the advent of generative AI, organizations are starting to automate many "junior" tasks — stripping away their dubious last attempt to "teach" young employees. America's young workers are headed toward a career calamity. Nobody wants to teach anymoreEven before the rise of AI, young people were facing an early-career crisis. This lack of care is clearly weighing on the young workers who need career development the most. Humans can be enhanced by AI, helped by AI, but replacing them with AI is a shortsighted decision made by myopic bean counters who can't see the value in a person.
Persons: there's, Gen, Gen Zers, it's, Gen Z, Louis, Zers, millennials, Peter Cappelli, Capelli, Paul Osterman, they'd, Osterman, they'll, ChatGPT, Qualtrics, What's, they're, Ulrich Atz, Tensie Whelan, New York University's, Atz, Whelan, , There's, Knight, It's, Ed Zitron Organizations: Management, Federal Reserve Bank of St, National Association of Colleges, Employers, University of Pennsylvania's Wharton School of Business, US Department of Labor, MIT, Pew Research Center, National Bureau of Economic Research, Gallup, Workplace Intelligence, Amazon, Boston Consulting Group, New York, New York University's Stern Center, Sustainable Business Locations: America, New, Fortune
Former Amazon managers say they were pressured to cut successful workers to meet attrition goals. In anticipation of Amazon's performance-review period, he told Insider, he'd kept careful notes on what his employees were doing well and where they could improve. These people said leadership would place employees in Focus even if the managers of those employees said that the workers had met or exceeded expectations. A few weeks later, he said, his manager told him he was on Pivot and had the option to leave the company with severance, which he did. Amazon managers are required to submit their performance ratings for employees in an online tool, then discuss their rationale with managers above them, he said.
BRASILIA, Brazil — Skittish Brazilian authorities on Wednesday spared no effort to boost security in the face of a social media flyer promoting a “mega-protest to retake power” in two dozen cities. On Brasilia’s esplanade surrounded by federal government buildings, authorities had designated an area for protest and stationed police and national guard troops. Just one couple showed, dressed in the same Brazil soccer jerseys that thousands of rioters wore four days earlier. Citing the call to protest, a Supreme Court justice ordered local authorities in cities across Brazil to prevent protesters from blocking roads or occupying public spaces and buildings. Justice Minister Flávio Dino told local press this week that authorities have identified some of the protest’s financiers.
It was unclear how large or violent such demonstrations might shape up to be, but skittish authorities took no chances. Citing the call to action on social media, a Supreme Court justice ordered local authorities in cities across Brazil to prevent protesters from blocking roads or occupying public spaces and buildings. A police officer carries away part of a vandalized sculpture Tuesday at the Supreme Court building in Brasília. Carl De Souza / AFP - Getty ImagesJustice Minister Flávio Dino told local press this week that authorities have identified some of the protest’s financiers. In November, the Supreme Court froze 43 bank accounts of people accused of having financed roadblocks that disrupted highway traffic in the wake of Lula’s victory.
The government of leftist President Luiz Inacio Lula da Silva bolstered security measures nationwide as flyers appeared on pro-Bolsonaro social media calling for mass demonstrations in Brazilian cities to "retake power." Ricardo Cappelli, the federal official in charge of public security in the capital since Sunday, said all security forces had been mobilized to prevent protests and that there would be no repeat of rioting. So far, 727 of the over 1,500 involved in Sunday's riots have been imprisoned. The Supreme Court on Wednesday upheld Moraes's arrest warrant for Anderson Torres, Bolsonaro's former justice minister who oversaw public security in Brasilia during Sunday's riots. The former president, whom Lula has blamed for inflaming the protests, did not mention Sunday's riots.
Anderson Torres, Bolsonaro's justice minister from 2021 to 2022, took a job as Brasilia security chief after leftist President Luiz Inacio Lula da Silva took office on Jan. 1. "This was a structured sabotage operation, commanded by Bolsonaro's ex-minister Anderson Torres," Ricardo Cappelli, the official leading a post-invasion federal intervention into Brasilia's public security, told CNN Brasil. "Torres took over as secretary for security (in Brasilia), dismissed the whole chain of command and then took a trip. The shakeup of capital security highlights a wider challenge facing Lula, whose new government must now deal with a sweeping criminal investigation of the Brasilia riots while establishing a fresh chain of command among police and security forces. For example, the appointment of Torres, 47, at the Justice Ministry followed years of friendly relations with Bolsonaro's family.
Many organizations are reinventing their performance-review process for the post-pandemic world. "A colleague said to me, 'You know, the best performance review I ever got was on a napkin,'" said Ehret. At a time when many organizations are reinventing their performance-review process for the post-pandemic world, simplicity and effectiveness are guiding principles for J&J. 'We believe in paying people in a differential way for differentiated performance'In addition to changing the cadence of performance conversations, J&J made other modifications to its review process. For example, in the company's previous performance-review process, J&J employees were asked to record their achievements from the past year.
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